Brendan Chew
Need to improve address and route algorithm, the line shown in tada app sometimes ended in expressway; condo address is correct but because it's near to expressway, the waypoint ends there and the additional actual distance needed to exit expressway and to the condo is not calculated hence drivers are short changed.
1 person found this review helpful
Ming Tong Lok
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1) when doing order, please let us complete the order then prompt us with new order. Its annoying to keep skipping all so that I can see where the customer destination is at. 2) please do something for customer cancellation. Like if driver within 100m radius, they can't cancel already. Frustrating, few times I encounter ride cancel when I reach their carpark.
18 people found this review helpful
Cutibb Store
Always assign pick up location that I have drove pass what is the point, app cannot tell the direction heading? waste time and petrol to make u turn. Map also not accurate with location. Informed many time road change cannot cut thru, cannot u-turn also no improvement. Still have lots to improve on the IT. Why Tada cannot educate rider cannot pick up at Bus-stop or taxi stand?
12 people found this review helpful